VOICE MAIL: Free Bell Atlantic Mobile Service Expands to 5 PA

Tom Boland (wgcp@earthlink.net)
Mon, 16 Nov 1998 14:24:14 -0400

FWD  http://biz.yahoo.com/prnews/981027/pa_ba_mobi_1.html
Tuesday October 27, 1998

Company Press Release

SOURCE: Bell Atlantic Mobile

Local Domestic Violence Shelters Adding
New Service for Victims; Bell Atlantic
Mobile Expands Free `HopeLine' Program to
Five Area Shelters

PITTSBURGH, Oct. 27 /PRNewswire/ -- A new link to potential employers,
housing and social services is now available to women and their children
who seek housing and assistance at area domestic violence shelters. Bell
Atlantic Mobile has expanded its HopeLine(R) program to provide free voice
mail to residents at the Alle-Kiski Area HOPE Center, WOMANSPLACE of
Western Pennsylvania, Crisis Center North, Washington Women's Center and
the Volunteers Against Abuse Center of Butler County, Inc.

Bell Atlantic Mobile's HopeLine program was designed to assist
disadvantaged or displaced individuals and families to aid them in seeking
employment, places to live and access to social services. It was launched
in Pittsburgh in 1993 with the Salvation Army to provide service for
residents of their homeless shelters. Last year, Bell Atlantic Mobile
expanded HopeLine to provide service for the Women's Center & Shelter of
Greater Pittsburgh.

HopeLine enables the shelters to help residents interact with prospective
employers during job searches or prospective landlords when looking for a
home or lodging, as well as giving them phone contact with family members
and other social service agencies. By having a phone number answered with a
personalized voice mail message, the women will have a way to keep in touch
with parents, other family members, or medical personnel with whom they
need to maintain contact. The program also allows the women who are seeking
employment or housing to avoid the misperceptions associated with living at
a shelter.

``HopeLine answers a specific need at our shelter,'' explained Lynn Snead,
executive director of the Alle-Kiski Area HOPE Center. ``We were planning
to add an extra phone line so residents could receive messages about
employment without the call going through the shelter's regular recorded
message. HopeLine provides us that service at no cost.''

Roger Tang, regional vice president for Bell Atlantic Mobile in Pittsburgh,
said providing HopeLine is an integral part of the company's overall
commitment to applying wireless technology solutions to help victims of
domestic violence.

``HopeLine has been tremendously successful at homeless and domestic
violence shelters in all of our regions,'' Tang explained. ``By expanding
HopeLine to these additional shelters, our technologies can benefit the
women who need a link like this to help them through a time of emergency or

No special equipment is required to use HopeLine, which can be accessed
through the organization's regular telephone system or any landline or
cellular phone.

Earlier this month, Bell Atlantic Mobile introduced a toll- and
airtime-free link to the National Domestic Violence Hotline, allowing users
to simply dial *HOPE from their cellular phones to reach the hotline. Since
1995, Bell Atlantic Mobile has focused its philanthropic efforts, under the
``Wireless at Work ...'' community service program, on assisting victims of
domestic violence by utilizing the company's resources and technology in a
variety of ways. In addition to its HopeLine program, these include
donations of pre-programmed wireless 9-1-1 phones to police departments and
district attorneys' offices to distribute to women at risk. This year the
company earmarked $100,000 to help victims by providing wireless technology

Bell Atlantic Mobile owns and operates the largest wireless network in the
East, covering 112,000 square miles, and the largest chain of retail
outlets devoted exclusively to wireless voice, data and paging. The
company's Pittsburgh Regional Headquarters are in Thorn Hill Industrial
Park in Marshall Township.

SOURCE: Bell Atlantic Mobile

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