[Hpn] Shelter survey report: SHUT OUT... part 4

Lucinda Houston lucy@efn.org
Sun, 24 Sep 2000 18:28:10 -0700

Well, I can say one thing... and that is I learned from typing in the
UNIVERSAL DECLARATION OF HUMAN RIGHTS is that we (each of us) are entitled
to a roof over our head.  That human dignity is the prime factor of our
existence, and that we should all be treated with respect that reflects our
value as being human.  (aspiration of mankind).
We don't want children to think that this life is just hell and hardship,
one injury (hurt and disgrace) after another.
It took people, thoughful people, to WRITE in that declaration.  Written
words are binding.  They are created of thought, reflection, and words.
Written, articulated words become LAW.  Law is whatever we create and /or
enforce.  (In Articulated words and by democratic vote).
That is another reason why it is important to vote.
Start listenin to miss gripe, gripe, gripe.
Listen up.
I want you to read the Universal Declaration of Human Rights.  I won't cap
it all this time, that is too offensive.  It was capped, because it was
worthy of attention.
It was real.  If there are any words you don't understand, LOOK THEM UP.
Words, serve a very important purpose.  Learn them, they will lead you to
freedom and happiness, I believe.
There were petitions passed around here, recently.  They were petitions to
get an initiative on the ballot in November, calling for a vote on
Marijuana.  They needed signatures, lots of them, in order to get this
initiative on the November Ballot.
It would have allowed Oregon voters to vote on the "legalization" of
marijuana, going just a little further than medical marijuana, and allowing
it to be sold in liquor stores (which are controlled) to over 21, adults
Factors.  66 thousand some signatures (valid ones) were needed to get the
initiative on the ballot.  78 thousand or so were collected.  45 thousand
turned out to be valid.  What does that tell you?  It tells me that 1)
people in these circles think think they can out smart the system (not).  2)
that we're all a bunch of idiots, and ignorant (so)  3)  and that we need
some REAL education regarding voting and voting matters.
It won't be on the ballot.  What a waste of the $30, 000 dollars that people
pitched in towards the goal (conventional wisdom told the initiators that it
would take $50, 000 dollars), and what a waste that we are so darn unaware.
Sure, you like jail time and money penalties, because you just don't have
the time or inclination to register to vote.
What you may and may not know about voting. . .

-----Original Message-----
From: Coalition on Homelessness, SF <coh@sfo.com>
Date: Sunday, September 24, 2000 4:47 PM
Subject: [Hpn] Shelter survey report: SHUT OUT... part 4

>continued from part 3
>"To exit homelessness, people need homes. "
> 36 year old African American Male
>Individuals were asked how shelter residents would exit shelters and
>homelessness in their ideal shelter. The frank responses in this
>section strongly indicate that homeless people know exactly what it
>would take to end homelessness. In sum, they needed affordable
>housing and income the most, as well as other kinds of services for
>some individuals.
>Permanent Affordable Housing
>The most common response by far was the need for permanent affordable
>housing to be available.  Two hundred and twenty-nine respondents
>(56%) identified this as their primary necessity.  Many respondents
>defined affordable as 30% or less of a person's income - indicating
>that housing must be affordable to even the poorest residents.
>"Now there is a rotating door. Have people sign up for Section 8
>housing as soon as they get into the shelter. I thought this was
>supposed to be a place to help you."
> 45 year old white female
>"Need HUD housing, not slum hotels. They are roach infested, rat run
>hotels that the city knows about."
> 55 year old African American male
>Living Wage Jobs
>The second critical necessity that individuals needed in order to
>exit homelessness was living wage jobs. 225 respondents indicated
>living wage jobs or training, education and placement as a
>prerequisite to exiting homelessness.
>There were several other items people viewed as necessary to exit
>homelessness, however these numbers drop significantly. These
>included the need for supportive housing (63 respondents), and
>transitional housing (51 respondents). Another important need
>identified was money management services, with 33 seeing this as a
>necessity before they could exit homelessness. Mental health
>treatment (37 respondents) and substance abuse treatment (62) were
>also seen as important.
>Such results indicate that, while many respondents are in need of
>support services to assist them in transitioning from homelessness,
>their primary necessity is simply an affordable place to live and a
>The following is a list of numbers and percents of responses to what
>homeless respondents would need in order exit homelessness.
>Housing 238 63%
>Living wage jobs 225 60%
>Supportive Housing 63 23%
>Substance Abuse Treatment 62 17%
>Referrals and linkages 53 14%
>Transitional Housing 51 14%
>Mental Health Treatment 37 10%
>Money Management 33 9%
>less than 5% had these responses:
>Longer Shelter Stays 11 3%
>Information on services 7 2%
>Help become part of broader community 7 2%
>Aftercare 6 2%
>Self Help 6 2%
>Relocation Assistance 6 2%
>Case Management 6 2%
>Shorter stays 4 1%
>Family reunification 3 1%
>Medical assistance 2 1%
>Phone and voicemail 2 1%
>Home ownership 1 0.27%
>Embracing Culture
>"The system is racist, not because of the color of out skin, but
>because we are homeless."
> 50 year old African American male
>"Respect for different cultures should be a requirement."
> 23 year old White / Native American / Japanese male
>Learn not to be prejudiced. Ignorance breeds prejudice. Teach about
>different cultures."
> 50 year old African American female
>Respondents were asked how people's different cultures should be
>respected within the shelter system. In general, respondents felt
>there should be respect for all cultures and that racism,
>discrimination and favoratism should not be tolerated. This section
>differed from other parts of the survey in that elsewhere there was a
>focus mainly on the staff as problematic. In this question, it became
>clear that both staff and clients could benefit from work cultural
>competency. Many suggestions included training and various vehicles
>of communication, and that such activities would promote
>understanding and a sense of community in the shelters.
>Respect for Different Cultures
>175 respondents or 50% responded that there should be a general
>respect for people's various cultures. Most respondents believe
>different cultures should be honored, promoted and encouraged by both
>staff and clients.
>Staff Should Speak Multiple Languages
>116, or 33% felt that staff persons should speak the languages of
>those that they served, or that they should have translation services
>available. Given the diversity of San Francisco, this is hardly a
>surprising need.
>Diverse Staff
>91 or 26% felt that a diverse staff is important. Some answering this
>way said that this diverse staff should be sensitive, others said
>that they should encourage openness, and others said that a more
>diverse staff may succeed in engaging those who otherwise might not
>be reached.
>Cultural Activities
>20% of respondents recognized the value of cultural activities in
>expressing one's culture as well as promoting cross-cultural
>understanding.  71 people responded that there should be activities
>such as art, entertainment, ethnic food, presentations, films and
>books (and these in languages other than English).
>The numbers and percents of responses to how people's cultures could
>be respected was as follows:
>Respect for Different Cultures 176 50%
>Staff should speak multiple languages 116 33%
>Diverse Staff 91 26%
>Cultural Activities 71 20%
>Information/Training in Multiple Languages 62 18%
>No Racism, Discrimination, Racial Slurs, etc. 37 11%
>Diversity Training of Staff and Clients 36 10%
>Everyone Treated Equal 36 10%
>Cultural Support Groups 24 7%
>less than 5% had these responses:
>Honor Religious Desires   9 3%
>Separate Spaces for sub-populations   7 2%
>Self-Governing   6 2%
>Not Necessary   5 1%
>Fire/Don't Hire Staff Who Discriminate   5 1%
>Immigration Services   2 1%
>Teach Other Languages   2 1%
>Employ Residents   1   0.28%
>Less Institutional   1   0.28%
>No Segregation   1   0.28%
>Respect of Confidentiality   1   0.28%
>Seniors and People with Disabilities
>"If you have a medical condition and have to go to the hospital, you
>shouldn't lose your bed."
> 60 year old African American female
>"Make allowances for people with disabilities, be able to bend rules
>such as length of stay."
> 42 year old African American male
>Many respondents commented that seniors and people with disabilities
>should not even be in shelters. Many commented that they should be in
>permanent housing or long-term shelters in the interim. If they are
>in the general shelters, many felt they should have priority in the
>lottery and special areas within the shelters. Although there were a
>few respondents who felt that neither seniors nor those with
>disability should get any special treatment, the vast majority showed
>great compassion for those with special needs. It is important that
>there is some consideration for this population, based on the fact
>that the elderly population is a considerable part of the city's
>population and a rapidly growing segment of the general population as
>a whole.
>Staff Training
>The most common response be far, was the need for staff training.
>135, or 38% responded that the staff should have special training on
>how to work with seniors and people with disabilities, or be
>qualified to work with this population. Some also mentioned that
>staff should be trained on issues relevant to veterans, some of whom
>are seniors and/or have disabilities.  Some who responded this way
>also suggested that the staff be trained in mental health issues for
>this population.
>Separate Shelter for Seniors
>113, or 32% suggested that there should be separate shelters for
>senior citizens. Some who responded this way brought up issues of
>safety, of comfort, and of disrespect for elders by younger clients.
>Generally, there is understanding that seniors have different needs
>than the general population.
>Separate Shelter for People with Disabilities
>100 respondents or 28%, responded that there should be separate
>shelters for those with disabilities. Reasons for this response were
>often due to accessibility issues, or to concerns that they get the
>services they need.
>Physical Accessibility
>Many were concerned about the compliance with the ADA.  82
>respondents, or 23% expressed concern in the general area of
>accessibility.  There were concerns that there is not full access to
>the existing facilities, that the showers, toilets etc. are not
>Medical Assistance
>69, or 20% of the respondents felt that a wide range of medical
>services should be available on site for seniors and people with
>disabilities.  Some of the specific issues raised were refrigerated
>medication storage; assistance getting to medical appointments;
>services such as rehabilitation, medical assistance, first aid, and
>speech therapy offered on-site; and special supplies available, such
>as Depends.
>The following is a list of how respondents thought seniors and people
>with disabilities should be served by the shelter system:
>Staff Qualified/Trained on Issues 135 38%
>Separate Shelter for Seniors 113 32%
>Separate Shelter for People with Disabilities 100 28%
>Physical Accessibility 82 23%
>Medical Assistance 69 20%
>24-Hour Advise Nurse 58 17%
>Flexible Hours and Policies for Seniors/PWD 55 16%
>Priority Placement of People with Special Needs 51 15%
>Special Diet 50 14%
>Support Services 38 11%
>Multi-Service with Separate Spaces 33 09%
>Telephone Service 19 05%
>less than 5% had these responses:
>Permanent Housing 15 04%
>Transportation Assistance 14 04%
>Email/Voicemail Service 11 03%
>Safety Monitoring 11 03%
>Equal (not special) Treatment 8 02%
>Clear Rules 1 0.28%
>Self Help 1 0.28%
>Screening Before Entry 1 0.28%
>A big warm thank you to all of those who made this study possible:
>Survey Takers:
>Able Zerfiel
>Miguel Cuevas
>Eric Enriques
>Eduardo Palomo
>Robert Williams
>Mariana Viturro
>Bridgette Peltekof
>M.C. Ettinger
>Delphine Brody
>John Wilson
>chance martin
>Sara Gorman
>Wendy Phillips
>Arnette Watson
>Dan Mcuew
>Mel Beetle
>James LaPoint
>L.S. Wilson
>Allison Lum
>Robert (Bob) Williams
>Jennifer Friedenbach
>Ron Rucker
>Lance Bartels
>Miguel Carrera
>Nancy Esteva
>Scott Clark
>Whirlwind Dreamer
>John Melone
>Thomas Batdorf
>Kathleen Gray
>Anthony Camel
>Adam Arms
>Mara Raider
>Angelique Gonzales
>Mary Kerles
>Cheryl Johnson
>Rodd Walton
>Dennis Deasy
>Cecilia Valentine
>Benjamin Johnson
>chance martin
>Allison Lum
>Jennifer Friedenbach
>Wendy Phillips
>Ceclia Valentine
>John Malone
>Mark Huelskotter
>Mara Raider
>Thanks to our volunteer translators:
>Mariana Viturro
>Angelique Gonzales
>Tan Chow
>Miguel Cuevas
>Angela Chu
>And our deepest appreciation to all the homeless people we surveyed,
>and everyone else who helped make this effort possible.
>8000+ articles by or via homeless & ex-homeless people
>INFO & to join/leave list - Tom Boland <wgcp@earthlink.net>
>Nothing About Us Without Us - Democratize Public Policy
>Coalition on Homelessness, San Francisco
>468 Turk St.
>San Francisco, CA 94102
>vox: (415) 346.3740
>Fax: (415) 775.5639